Q What materials are commonly used in your knives?
ABlades are made from high-carbon steel (e.g., D2, 440C), stainless steel (e.g., 8Cr13MoV), or premium powder steel (e.g., S30V). Handles utilize G-10, carbon fiber, titanium alloy, or aerospace-grade aluminum alloy for durability and aesthetics.
Q Do your knives have rust-resistant treatments? How should they be maintained?
ASelect models feature coatings or stone-washed finishes for corrosion resistance. Regular cleaning, drying, and application of knife-specific oil are recommended. Avoid prolonged exposure to corrosive substances.
II. Production & Customization
Q Do you offer OEM/ODM services? What is the Minimum Order Quantity (MOQ)?
AFull customization (design, materials, branding, etc.) is available. Standard MOQ is 500-1,000 units, adjustable based on complexity.
Q What is your monthly production capacity and standard lead time?
AMonthly output for standard products reaches 300,000 units. Custom orders typically ship within 55 days (varies with order size and processes).
III. Quality & Certifications
Q What quality control processes do you follow?
AAll products undergo 12-step inspections, including steel composition analysis, hardness testing, blade sharpness checks, and smoothness verification.
Q Can packaging be customized for shock/water resistance?
A
Options include color boxes, blister packs, and gift boxes with EPE foam inserts/desiccants, compliant with sea/air freight standards.
IV. Orders & Logistics
Q What payment terms are accepted? Do you support L/C?
AWe accept T/T, PayPal, etc. (30% deposit + balance before shipment).
VI. Miscellaneous
Q Do you provide marketing assets (3D models, high-res images)?
AFree white-background photos, multi-angle videos, and spec sheets are available. 3D files (STEP format) require an NDA.
Q Can we visit the factory or conduct third-party inspections?
AFactory tours are welcome. Third-party inspections (e.g., SGS) require 7 business days' notice.
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